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4.4/5
65 reviews
Revive Superfoods Smoothie Reviews
#1 in Smoothie
    FamilyRated Reviewers' Choice Award™ 2020
    1.0/5
    Value / Valeur

    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? Fugheddaboutit!
    October 21, 2021
    Ontario, Canada

    Absolute garbage and terrible customer service!

    Horrible. It’s just fruit in a cup and such a rip off! Just buy a bag of fruit at the grocery store lol
    Customer service is shit
    Continued to charge my card after cancelled and refused refund. The cost of this is a joke!

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    0.5/5
    Value / Valeur

    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? Fugheddaboutit!
    October 18, 2021
    North Carolina, United States

    Worst company ever

    Don’t your purchase from this company ever will steal your money and not refund and smoothies come rotten. The customer service is horrible they will not help you

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    0.5/5
    Value / Valeur

    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? Fugheddaboutit!
    October 05, 2021
    Alberta, Canada

    Beware this is a scam they won’t let you cancel

    I emailed support because I cannot find the info on their FAQ on how to cancel the subscription.
    I followed their instructions and I thought I was ok. But then again, I was charged again turned out my subscription was reactivated and not sure how. I logged in and cancel the subscription again yesterday. It looks like I have to cancel my credit card to stop my subscription from this scammers.

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    1.0/5
    Value / Valeur

    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? Fugheddaboutit!
    October 01, 2021
    Canada

    Terrible scam

    I bought their subscription for a month to try and cancelled it.

    Back in august they sent me an email with a discount- I click the image in the email to check it.

    They ended up billing me and sending me a package cause turns out, by clicking that email image I got my account reactivated, and there was apparently fine print in the email saying so. This is extremly predatory and not a good business practice, fuck them.

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    1.0/5
    Value / Valeur

    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? Fugheddaboutit!
    September 30, 2021
    Florida, United States

    SCAMMERS

    On September 23rd, I saw an email from Revive Superfoods advertising that they were offering 40% off a new box of smoothies if you were interested in renewing your subscription. It was a big yellow button so I just had to push it. However, I had ordered from them a year prior and thought the smoothies were disgusting. I sent an email to them at that time requesting a refund or replacement but received no response. We were in the height of the pandemic so I gave them a pass and threw the items in the garbage. So, when I saw this email, I was cautiously optimistic and opened it anyway to possibly give them a second chance. But what was to follow made me wish I had chucked the emails straight into the trash, as well. I scrolled through the offerings but knew I was short on cash and nearing overdrawing my account so I was going to check back after payday. But, to my surprise, I was charged on September 25th, 2021 and my smoothies (that I did not get to choose and it would not let me adjust or choose) were coming on September 30th, 2021. I went back into my account and it didn't look too different than when I looked at it before. Then I checked my email.

    Apparently, in small font under the big yellow button, it said that if you click this button that it will reactivate your subscription.

    So, I called customer service and let them know I did not want this delivery, that I refuse the service. They are refusing to cancel the order or do anything to help me. They didn't even push the delivery date out so we can attempt to come up with a solution to this issue.

    I have gone back with them over and over again via email and calls. They are being inundated with negative reviews and have blocked me from commenting on Facebook and deleting all negative comments on all social media.

    Their deceptive marketing must STOP!

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    0.5/5
    Value / Valeur

    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? Fugheddaboutit!
    September 21, 2021
    Arizona, United States

    Scam company, stay away.

    Like so many others have written, Revive charged me despite my account being paused and not long enough after my last shipment to send another box regardless. This is after receiving two boxes completely melted before getting one I could actually use. Customer service promised to cancel and then changed their mind and refused even though I disputed it immediately after they overdrew my bank account. They know they’re in the wrong and delete all negative reviews and comments off social media every morning, all with the same issues. Shame on Revive.

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    0.5/5
    Value / Valeur

    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? Fugheddaboutit!
    September 13, 2021
    United States

    Awful customer service

    This company is not helpful at all and will never give you your money back. I was charged after being told it was canceled and I got in touch with them which is when they let me know they canceled the shipment and I could receive a store credit or another shipment date. I can not believe that they can not give me my money back even though the shipment has not let the store. They also make it extremely difficult to cancel or pause your account. BEWARE, they just want your money and do not care about the customers at all.

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    1.0/5
    Value / Valeur

    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? Fugheddaboutit!
    September 07, 2021
    Rhode Island, United States

    Terrible Experience!!

    I had a terrible experience with revive superfoods. Not only did they not send me 2 orders but they refused to refund me!! They woman I spoke with was rude and not willing to hear me out nor help me. Would not recommend.

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    1.0/5
    Value / Valeur

    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? Fugheddaboutit!
    September 03, 2021
    California, United States

    Awful Money Hungry Company

    I made my order this last Monday it is now Friday, I received my order on Thursday, on Wednesday night without any email confirming another week of subscription or "hey would you like to change any smoothies" I was charged $62.91. I hadn't even received my order from this company yet when they decided to charge me for another order, aka I never even tried the subscription to decide if I wanted to follow through with it. I called (I'm not lying) 37 times and after 10 minutes of being hold was hung up on each time. I emailed about 4 times with no response. Finally, I got ahold of a live person on the chat. I than waited about 5 hours before someone emailed me regarding this, I had still yet to receive my order at this point but, again, was charged for my next order? I have been speaking to a man named Ryan that is extremely unhelpful. I told him I want a refund because I haven't even been given an opportunity to try this product. He said they can not do that, but they will push out my next order (?????) and give me 30 percent off my two following orders after that. Is this some sort of trap they think I'm an idiot? They didn't even care for my concern, they didn't even care that I didn't even get to try their products they are selling and promoting they literally just wanted my money. I have been going back and forth with this man for 2 days now and I'm not getting any help except him continuing to say he can not give me a refund and will give me 30 percent off of an order I don't even want. He told me that deliveries on Thursday to Sunday get charged Sunday, I said okay well my order was DELIVERED end of the day Thursday and I was charged Wednesday, he said well it was supposed to be delivered Wednesday we use a third party company so that is not our fault it was delayed. Well sir, nor is it mine and I am the customer.

    So, let me put this into another perspective, the same day I made this order the same day I decided I wanted to try and compare Daily Harvest Smoothie Subscription, I received that order on Wednesday morning, still not charged for the next week, upon receiving the order, it sadly had numerous broken cups in it, I messaged them and sent them the photos of my products that were sadly ruined, they replied INSTANTLY. They offered to send me another week of products for free AND a refund if I wanted as well as $20 for my next order IF I wanted to continue using them. How absolutely kind and great is that customer service? Also, their smoothies were MUCH better as far as ingredients and taste since two had survived the fall, I've found this companies make my stomach hurt and make me nauseous.

    So, I am now contacting my PayPal account which charged my checking account to cancel this and refund me since, 1. i haven't received the 2nd order, and 2. I was never given a notice email and 3. I do not want to EVER be a customer of this company again.

    So, I am hoping I can get my money back for an item I never received and hoping people read this to know they care about money, not their customers. Also, the price is better at Daily Harvest if you are still looking for a smoothie company.

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    0.7/5
    Value / Valeur

    Quality / Qualité

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    Recommended? Fugheddaboutit!
    September 03, 2021
    Leinster, Ireland

    I had a terrible experience with this company.

    I cancelled my smoothie order and they still took my money. When I contacted them to let them know, they apologised, and said the would credit my account instead of a full refund. I agreed to this. A few minutes later I received an email asking me to disregard their previous email and I would not get the credit back. This is incredibly unfair and unprofessional. I am deeply unhappy.

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